Your BI Vendor Does Not Matter: Dashboards, Data Analysis and Decision-Making

During our years of using data to support decision-making, we have seen a consistent desire to focus on selecting a Business Intelligence (BI) vendor—as though the choice of vendor solves the reporting issues.

You require a vendor solution, but the vendor will not define your success or failure. Your technology stack, price, and cultural fit should determine the correct vendor solution. Your IT team owns the vendor selection.

The primary reason BI tools are necessary has to do with data volume. Once the number of data records exceeds a million, it becomes difficult to analyze since spreadsheets become slow and unstable. Large data sets require storage capable of scaling. Scalable data storage could be available through the BI vendor’s platform, or you can create a storage solution for easy, on-demand access.

Your business organization should not care which BI vendor is selected. Instead, they should care about leveraging the data it provides to help make better decisions. The practices that matter fit into three buckets:

  1. Your Dashboard: Have a “check engine” light—a quick and familiar way to understand when you have a problem. Like your car’s check engine light, this needs to be available through a dashboard that is immediately viewable by the right executives. Viewing the light should not require a click or link. If you have a problem, the light turns on without user action. Similar to your check engine light not telling you the diagnostic code, your dashboard does not communicate the specific issue
  2. Your Data Analysis: Diagnose problems instead of wasting time wrestling data. When a big data set is stored and maintained appropriately, the individual analyzing the problem can extract summary or time-based data sets, allowing for the correct level of analysis. A successful solution allows on-demand aggregation and extraction without a technical request. Drawing conclusions from the data requires the ability to analyze segments of data over multiple time periods. The dynamic nature of analysis and drawing conclusions require the use of spreadsheets.
  3. Your Decision-Making: Draw conclusions, educate and influence leaders to act. Once your data and root causes are well understood, the art of storytelling takes over. The story must diagnose the problem, support fact-based decisions and outline alternative actions. The individual presenting the information should recommend a path, and typically, leaders will ask follow-up questions that require additional analysis. Your BI platform should accommodate easy access to the data for these follow-up questions.

Does your BI Vendor Support Your Dashboard, Data Analysis and Decision-Making?

The most successful organizations have these three critical areas. Your BI vendor impacts the support and delivery of these three components, and the BI tool itself will not dictate the success or failure of your analysis or decision-making.

Although the dashboard may look slightly different, the check engine light needs to turn on or off regardless of the vendor.

The data segmentation is based on the business model, meaning the data can be delivered securely through a different mechanism.

The storytelling and decision-making process is agnostic to any business intelligence vendor. The facts can be sourced using a different vendor’s tool, but the information should be applied consistently and support the business decision presented to the leaders.

Wondering how to get the most out of your Business Intelligence Vendor? Contact Us.

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The Clear iQ Process

First, we help you gain strategic insight by starting with two simple questions:
  1. What problem are you trying to solve?
  2. What information do we need in order to solve it?
Next, we identify the information you need to make critical decisions.
  1. Where you’re winning and losing with products and channels
  2. Your change agents, accountability mechanisms, and ultimately, the path to best solve your problem
Next, we help you influence and align your organization.
  1. Identify what needs to be changed
  2. Prioritize those changes
  3. Build a roadmap of the resources and accountability needed to drive real adoption
Finally, we empower you to manage change and growth.
  1. We have a knack for gaining adoption from the shop floor to the c-suite
  2. While we strive to be part of your team, our goal is to get in, make it happen, and get out

The Clear iQ Process

Click through the steps below to learn more about how we work with you to solve the right problems.

First, we help you gain strategic insight by starting with two simple questions:

  1. What problem are you trying to solve?
  2. What information do we need in order to solve it?

Next, we identify the information you need to make critical decisions.

  • Where you’re winning and losing with products and channels
  • Your change agents, accountability mechanisms, and ultimately, the path to best solve your problem

Next, we help you influence and align your organization.

  • Identify what needs to be changed
  • Prioritize those changes
  • Build a roadmap of the resources and accountability needed to drive real adoption

Finally, we empower you to manage change and growth.

  • We have a knack for gaining adoption from the shop floor to the c-suite
  • While we strive to be part of your team, our goal is to get in, make it happen, and get out

Identify your real business challenges with a half-day Clear iQ Workshop.

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