ERP Implementation—From Stalled to Success

When a $250 million manufacturer needed to get a critical ERP project back on track, they turned to Clear iQ.

erp implementation case study

Background

The new General Manager at a $250 million industrial manufacturing organization stepped into a critical moment: the business was more than 18 months into a complex ERP implementation and eager to see results. With significant investment already made, leadership recognized the urgency—and the opportunity—to complete the ERP transition successfully and unlock new efficiencies across the business.

The Challenge

The ERP project had faced major obstacles, including:

  • Unrealistic timelines and repeated missed deadlines
  • Vendor misalignment that resulted in high costs without tangible progress
  • An ERP product not configured to meet business needs

By the time new leadership stepped in, the project was significantly over budget with no clear path to completion.

Why Clear iQ

Having worked with Clear iQ in a prior role, the General Manager knew they could deliver. Clear iQ’s track record of turning around difficult projects, combined with their deep ERP expertise, made them the clear choice. Unlike traditional consultants, Clear iQ doesn’t just provide advice from the sidelines—they become embedded partners who roll up their sleeves and work alongside the team to drive results.

“They don’t just come in and tell you what to do. They roll up their sleeves and become part of the team—bringing the expertise we didn’t have and the credibility to get us to the finish line.”

Project Overview

Once engaged, Clear iQ took ownership of the stalled ERP initiative and quickly rebuilt momentum. Within 60 days, they combined structure, accountability, and collaboration to restore confidence and get the project back on track.

How Clear iQ drove results:

  • Structured Project Plan: Rebuilt the roadmap with realistic timelines and milestones.
  • Cross-Functional Alignment: Gathered input across business units, facilitated decisions, and documented them for clarity and accountability.
  • Maximizing Vendor Value: Negotiated directly with technology providers to secure credits and enforce contractual commitments.
  • Hands-On Partnership: Integrated into the client’s culture, balancing professional accountability with genuine collaboration.
  • Business Partner: Developed a technology specification that met operational needs for business success.

“They force tough conversations, lay out the options, and document the decisions. That changes how our team works together and ensures everyone is aligned moving forward.”

The Results

Within the first 60 days, Clear iQ proved their value by stabilizing the project and regaining executive confidence. The company extended their engagement, and Clear iQ drove the program to a successful on-track implementation.

Initial key results:

  • Budget Control: Reset the project on a clear budget path and kept it on track.
  • Vendor Savings: Negotiated substantial credits and reduced managed service costs, delivering hundreds of thousands in savings.
  • Organizational Adoption: Created alignment across teams through a structured decision-making process that built trust and ensured accountability.

The ERP system is now moving toward go-live with confidence–on time and on budget.

“I want [Clear iQ] to help me solve my business challenges forever.”

Looking Ahead

Clear iQ transformed a stalled ERP initiative into a disciplined, on-track implementation—restoring executive confidence, delivering measurable savings, and building cross-functional alignment along the way.

Looking ahead, the organization sees Clear iQ as more than a one-time partner. With additional ERP implementations planned across the enterprise, Clear iQ is well positioned to bring the same expertise, structure, and hands-on partnership to future projects.

For this General Manager, Clear iQ has become the go-to partner for solving complex challenges—today and in the future.

“With additional ERP implementations planned across the enterprise, Clear iQ is positioned to deliver the same success story again and again.”


Interested in learning how Clear iQ can help with your ERP implementation challenges?

Contact Us

Are you Prepared for Digital Transformation?

Learn the 5 pillars of digital readiness in this free resource.

Download
Recent Articles and Project Briefs
role-of-excel-revised-1123

The Role of Excel

Clear iQ views excel as more than just a productivity tool; it serves as a common data language across the enterprise.

Read More »

The Clear iQ Process

First, we help you gain strategic insight by starting with two simple questions:
  1. What problem are you trying to solve?
  2. What information do we need in order to solve it?
Next, we identify the information you need to make critical decisions.
  1. Where you’re winning and losing with products and channels
  2. Your change agents, accountability mechanisms, and ultimately, the path to best solve your problem
Next, we help you influence and align your organization.
  1. Identify what needs to be changed
  2. Prioritize those changes
  3. Build a roadmap of the resources and accountability needed to drive real adoption
Finally, we empower you to manage change and growth.
  1. We have a knack for gaining adoption from the shop floor to the c-suite
  2. While we strive to be part of your team, our goal is to get in, make it happen, and get out

The Clear iQ Process

Click through the steps below to learn more about how we work with you to solve the right problems.

First, we help you gain strategic insight by starting with two simple questions:

  1. What problem are you trying to solve?
  2. What information do we need in order to solve it?

Next, we identify the information you need to make critical decisions.

  • Where you’re winning and losing with products and channels
  • Your change agents, accountability mechanisms, and ultimately, the path to best solve your problem

Next, we help you influence and align your organization.

  • Identify what needs to be changed
  • Prioritize those changes
  • Build a roadmap of the resources and accountability needed to drive real adoption

Finally, we empower you to manage change and growth.

  • We have a knack for gaining adoption from the shop floor to the c-suite
  • While we strive to be part of your team, our goal is to get in, make it happen, and get out

Identify your real business challenges with a half-day Clear iQ Workshop.

enterprise business consulting