Clear iQ End User Licence Agreement (EULA)

Effective Date: 09/28/2025

This End-User License Agreement is a contract between Clear iQ, Inc. (“Clear iQ,” “we,” “us,” or “our”) and the person or organization that installs, accesses, or uses Clear iQ software or services (“you” or “Customer”). By installing or using any Clear iQ application, add-in, plug-in, mobile/desktop app, API, or hosted service (collectively, the “Software” or “Services”), you agree to this EULA. If you do not agree, do not use the Software or Services.

A. Quick summary (not a substitute for the terms)

  • You get a limited license to use Clear iQ for your internal business during a paid (or trial) term.
  • You own your data; we use it only to run the Services as described in our Privacy Policy.
  • No reselling, reverse engineering, or bypassing limits.
  • Standard “as-is” disclaimer and liability cap apply.
  • U.S. law governs (see Section S).

B. Who can accept

You represent that you have authority to accept this EULA for yourself or for your organization.

C. Definitions (plain-English)

  • Order – the online checkout, admin page, or order form that sets your plan, term, and user counts.
  • Customer Data – data you or your users submit to the Services.
  • Third-Party Offerings – non-Clear iQ websites, products, connectors, datasets, or services that integrate with the Software.
  • Users – people you authorize to access the Services (employees, contractors, etc.).

D. Access & accounts

You are responsible for your Users’ actions, securing credentials, and ensuring only authorized Users access the Services. You will promptly disable access for Users who should no longer have it.

E. License grant & subscription

  1. License. Subject to this EULA and your payment of fees, Clear iQ grants you a limited, non-exclusive, non-transferable, revocable license to use the Software only for your internal business purposes during the subscription term shown in your Order.
  2. Users & limits. Usage is capped by the quantities/roles in your Order or admin settings.
  3. Delivery. Access may be enforced by license keys, tokens, or account provisioning.
  4. Trials. Trials are for evaluation, time-limited, and provided as is. Access ends unless you convert to a paid plan.

F. Acceptable use (what you must not do)

Except where a restriction is prohibited by law, you will not:

  • copy, modify, translate, or create derivative works from the Software;
  • reverse engineer, decompile, or try to extract source code or algorithms;
  • resell, rent, lease, sublicense, or offer the Software to third parties (including service bureau/time-sharing);
  • remove or circumvent license enforcement, user limits, or security controls;
  • use the Software to build or train a competing product;
  • share license keys or credentials;
  • use the Software in violation of export controls/sanctions or to handle prohibited content.

G. Third-Party Offerings

Integrations or links to Third-Party Offerings are provided for convenience and have their own terms. Clear iQ is not responsible for Third-Party Offerings.

H. Customer Data & privacy

  1. Ownership. You retain all rights in Customer Data.
  2. Use by Clear iQ. You grant Clear iQ a license to host, process, transmit, and display Customer Data solely to provide, maintain, secure, and improve the Services, as described in the Clear iQ Privacy Policy.
  3. Your obligations. You are responsible for the legality of Customer Data, notices/consents, and your compliance with applicable privacy laws.
  4. Telemetry. We may collect operational telemetry (e.g., performance, diagnostics, activation events) to run and improve the Services. We do not sell personal information or use Customer Data for advertising.
    Questions or requests: .

I. Support, updates, previews, open source

  • Support. If included in your plan or Order, we provide reasonable support during the subscription term.
  • Updates. We may apply updates, patches, or make changes (including feature changes) from time to time.
  • Previews/Beta. Features marked beta/preview/experimental are as is and may change or end.
  • Open source. Some components may be licensed under open-source terms; those terms govern those components.

J. Fees, renewal & taxes

  • Fees. You agree to pay the fees in your Order. Subscriptions auto-renew unless you cancel as permitted in your account or Order.
  • Price changes. We may update pricing at renewal with notice via the Services, email, or Order.
  • Taxes. Fees are exclusive of taxes; you are responsible for applicable taxes (excluding taxes on Clear iQ’s income).

K. Term, termination & suspension

  • Term. This EULA runs for the subscription period in your Order.
  • Termination for cause. Either party may terminate for a material breach not cured within 30 days after written notice (10 days for non-payment).
  • Suspension. We may suspend access for non-payment, security risks, or misuse.
  • Effect of termination. Your license ends, you must cease use and remove local components, and all unpaid fees become due. Provisions intended to survive (e.g., payment, IP, confidentiality, disclaimers, limits) survive termination.

L. Data export & deletion (distinct clause)

During your active term, standard tools allow you to export Customer Data in available formats. After termination or expiration, we will delete or de-identify Customer Data from active systems within a commercially reasonable period, subject to legal retention requirements. Some backups or logs may persist for a limited time and are later purged in the ordinary course.

M. Intellectual property & feedback

  • Clear iQ IP. Clear iQ and its licensors own all rights in the Software, documentation, designs, interfaces, and related IP. No rights are granted except as expressly stated.
  • Feedback. If you provide ideas or suggestions, Clear iQ may use them without restriction and without obligation to you.

N. Confidentiality

Each party may share Confidential Information with the other. The recipient will use it only to fulfill this EULA, protect it with reasonable care, and disclose it only to personnel and providers under similar obligations. Exceptions include information that is public, independently developed, rightfully received, or required by law (with notice where lawful).

O. Compliance & license verification

To confirm compliance with user counts and usage limits, Clear iQ may review aggregated usage metrics or request your written confirmation. If under-licensing is found, you will promptly purchase the shortfall or pay true-up fees for the period of overuse.

P. Warranties; disclaimers

  • Service commitment. Clear iQ warrants it will provide the Services in a professional and workmanlike manner consistent with industry standards.
  • Disclaimer. EXCEPT FOR THE FOREGOING, THE SOFTWARE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” CLEAR IQ DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.

Q. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • No indirects. NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.
  • Cap. EACH PARTY’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO CLEAR IQ FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
  • Carve-outs. The above limits do not restrict your payment obligations or either party’s liability for misuse of the other party’s IP, breach of confidentiality, or willful misconduct to the extent not waivable by law.

R. Export controls; sanctions; government use

You must comply with U.S. export and sanctions laws and represent you are not prohibited from using the Services. Government end users receive the Software as “commercial computer software” with only the rights set forth in this EULA.

S. Governing law & venue

This EULA is governed by the laws of the United States and the laws of the State of [Insert State], without regard to conflict-of-laws rules. The parties submit to the exclusive jurisdiction and venue of the state or federal courts located in [Insert County/State]. The U.N. CISG does not apply.

T. Assignment

You may not assign this EULA without Clear iQ’s prior written consent (not to be unreasonably withheld). Clear iQ may assign to an affiliate or as part of a merger, acquisition, or sale of assets.

U. Changes to these terms

For future renewals or new Orders, we may update this EULA by posting an updated version or notifying you via the Services or email. Material changes will not reduce the Services you already purchased during a current committed term.

V. Notices

We may send notices through the Services interface or via email associated with your account. Legal/termination notices to Clear iQ: (please reference “Legal Notice” in the subject).

W. Miscellaneous

  • Entire agreement. This EULA, your Order, and referenced policies (e.g., the Privacy Policy) are the entire agreement and supersede prior understandings on this subject.
  • Severability. If a provision is unenforceable, it will be modified to the minimum extent necessary; the rest remains in effect.
  • No waiver. A waiver must be in writing and is not continuing unless stated.
  • Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control (payment obligations excluded).

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Questions about this EULA?