Modernize systems and lead change

Digital transformation

A researched business case for digital transformation, from a clear problem statement through applications, people, data and cost.

The challenge

Digital transformation takes many forms, from matching a competitor’s eCommerce capabilities to automating invoice approvals. It succeeds when the business objective is clear and the organization is aligned behind it. When teams skip the research and planning, they end up buying technology that doesn’t solve the real problem.

How we approach it

We build the evaluation and business case in six steps:

  1. Problem statement: use voice-of-the-customer, competitor and stakeholder research to define the objective.
  2. Application profile: place new capabilities in your application landscape, find gaps and identify what to retire.
  3. Organization and process impact: define how work changes and where skills gaps exist.
  4. Build versus buy: review critical requirements, alternatives and gaps.
  5. Data and integration: set out master data ownership, data flows, user maintenance, cybersecurity and compliance.
  6. Business case: estimate benefits, implementation cost and ongoing cost.

From there we help negotiate with vendors and mobilize the team for implementation.

Questions we help you answer

  • What problem are we actually solving, and for whom?
  • Which capabilities are table stakes, and where should we aim for best in class?
  • Should we build, buy or combine the two?
  • What will it cost to implement and to run?

Ways to start

Start small and go as deep as you need.

  • 30 minutes

    30-minute working session

    Map the decisions you own and the metrics behind them, and see Clarity answer questions like yours.

    Book a session
  • Half a day

    Half-day discovery workshop

    We work with your sales, marketing, finance and operations leaders to find the real problem, the risks in the way and what to do next.

    About the workshop
  • 30 days

    30-day sales performance assessment

    A clear baseline of your price, volume and mix performance by product and channel, so you know where you’re winning and losing.

    About the assessment