Modernize systems and lead change

Change management

Make change stick by pairing executive commitment with ownership from the people who do the work, from day one through adoption.

The challenge

Companies often struggle to sustain change after a project goes live. Lasting change needs both top-down executive commitment and bottom-up improvement of daily work. Executives provide the vision, resources and reasons for the change. Front-line teams define how daily work will change and influence their peers.

How we approach it

We focus on change management from day one and stay with it well after deployment:

  1. Give every stakeholder a seat at the table when defining the problems to solve.
  2. Build ownership among the people who do the work.
  3. Size the learning and development approach to the situation.
  4. Create communications and training you can keep using for new hires, acquisitions and future changes.
  5. Define and measure success through 30, 60, 90 and 180-day adoption windows, adjusting as needed.

Questions we help you answer

  • Do our executives agree on why this change is needed, and when?
  • Who on the front line will help lead it?
  • How will we know people have adopted the new way of working?
  • What will we need to keep training people after go-live?

Ways to start

Start small and go as deep as you need.

  • 30 minutes

    30-minute working session

    Map the decisions you own and the metrics behind them, and see Clarity answer questions like yours.

    Book a session
  • Half a day

    Half-day discovery workshop

    We work with your sales, marketing, finance and operations leaders to find the real problem, the risks in the way and what to do next.

    About the workshop
  • 30 days

    30-day sales performance assessment

    A clear baseline of your price, volume and mix performance by product and channel, so you know where you’re winning and losing.

    About the assessment